We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to make your shopping experience with us enjoyable and stress-free.
Eligibility for Returns
- Items must be returned within seven days of purchase.
- Items must be unused, undamaged, and in their original packaging.
- Personalized or customized items are not eligible for return unless there is a manufacturing defect or damage.
Return Process
- Contact our customer service team at [contact email/phone] to initiate the return process.
- Provide your order number and details of the item(s) you wish to return.
- Our team will provide you with a return instructions on how to return the item(s).
Return Shipping
- Customers are responsible for the cost of return shipping, unless the return is due to a manufacturing defect or damage.
- We recommend using a trackable shipping method for return shipments to ensure they are received safely.
Refunds
- Refunds will be issued to the original form of payment within 7 days business days of receiving the returned item(s).
- Original shipping charges are non-refundable unless the return is due to a manufacturing defect or damage.
Exchanges
If you would like to exchange an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will replace the item at no additional cost to you.
Final Sale Items
Final sale items are non-returnable and non-refundable.